PICKUP INSTRUCTIONS
Upon arriving at the airport, go outside and turn right. Head southeast towards Parkeast Parking, keep walking straight, then turn slightly right. Cross the main road and continue walking straight. Turn right at the corner, and you will find the Car rental facility there.PAY LATER POLICY
Price qouted is for reservation only, actual rental cost may vary. Renters, please be prepared to pay total reservation cost, plus deposit and any additional coverages or upgrades at the time of rental.PREPAID POLICY
Prepaid reservations may be cancelled up to 48 hours prior to pickup, less a 5% processing fee. Within 48 hours of pickup, prepaid reservations are considered non cancellable.ADDITIONAL DRIVER POLICY
Second driver insurance shall apply with an extra cost of €10.00 per day up to a maximum of €140 Incl VAT per rental. The maximum number of additional drivers allowed per rental is (2) two per rental. The same conditions shall apply as per main driver.
21 to 25 (young driver) and 71 to 75 (senior driver) Customers who fall outside the age limitations
will not be able to rent.
Young Drivers Fee €8.00 per day
Senior Drivers Fee €8.00 per dayAFTER HOURS RETURN
Our office hours are from 08.00 am till 08:00 pm, out-of-office hours charge is €40.00 Including VAT. Returns of the vehicle before the stipulated times indicated on your reservation that occurs before the opening time should be requested by emailing reservation@smartcarrentals.net and a confirmation from our department, without the confirmation this will not be accepted and the Abandon Vehicle Fee will be charged.
From 01:00 am and 04:00 am the Out of Office Fee is €70.00 including VAT.
In case of “Out of Office Hours” reservations, the Customer is obliged to forward his mobile number and flight details. Clients who have paid for a FULL damage waiver (Platinum) may make use of the key drop box upon return and will not be charged the out-of-office hours fee for this service.RENTAL COVERAGES
Collision Damage Waiver (CDW) is included subject to an excess ranging between €1300 - €2700 depending on car group/type. When purchasing the Super Smart Cover Insurance, the Pre Auth/ deposit (excess) is reduced to €300 (VAT included). Prices regarding the Super Smart Cover Insurance and other coverages may be provided by Car rental company on request.RENTAL RESTRICTIONS
Transportation between the Maltese islands is allowed. In the case of recovery assistance or breakdown on the island of Gozo the fee is €200.00. This may be waived at the discretion of the rental company depending upon the cause of the breakdown.
Traveling to Italy/Sicily is not permitted.FINANCIAL POLICIES
The main driver is always required to hold a valid credit card (VISA or MASTERCARD) in his name. We do not accept American Express, Diners Club, prepaid cards, virtual credit cards, cards without the number showing, or e-money cards (ex. Revolut). Debit cards will only be accepted for deposits when paying to reduce the deposit/excess or for paying balances. The renter must hold his car rental voucher and provide it to the Car rental company at the pickup time. The deposit/pre-authorization is held on the credit card for 30 days and is automatically released by the bank. If you fail to present a valid credit card; or there is a lack of sufficient funds available on the credit card provided, or the credit card is not held in the main driver's name, the car rental agent reserves the right to refuse to release the rental vehicle. In such instances, there shall be no reimbursement/refund for funds already paid by the renter. The credit card must be valid for at least 3 months after the return date of the rental vehicle.
Accepted credit cards: VISA CREDIT, MASTERCARD CREDIT for deposit/pre-auth.
We do not accept PRE-PAID CARDS, Debit Cards, American Express, Diners Club, Virtual Credit Cards, Bancoposta and Revolut.
CASH PAYMENTS ARE NOT ACCEPTED.
V.A.T. (18%) is already included in the Rental price. Municipality Taxes are already included in our offer. Premium Location Fee is a one-time charge of €25.00 incl VAT per contract and payable at the rental desk. Contract fees are already included in our offer. Services / Assistance and All extras’ charges are Including VAT.
Rates are calculated on the basis of collection/return to the same rental location. Rental days are calculated on a 24-Hour basis from the vehicle’s pick-up time. The rental car must be returned no later than 60 minutes from the specified drop-off time. If the return of the rental car is delayed for over 60 minutes from drop-off time, the renter will be charged an additional day’s rate at the price of the Walk-in Rate. Any additional charge for extra equipment shall be paid locally.
Please note that charges made at the location for any extras and applicable fees will be subject to any applicable taxes and location taxes /fees. You agree and accept that you are and shall be responsible at all times for the cost of any parking fines/ Valletta CVA charges and other penalties incurred whilst the vehicle is contracted to you. The rental agent will pass the relevant charges on to you plus any administrative expenses.REFUELING POLICIES
The car shall be returned with the same amount of fuel with which it had at the pickup time, otherwise, a refueling charge shall be applied. The rate for missing fuel shall be that of €3.50 per liter. There shall also be applied a refueling administration fee of €35.00 Incl VAT. Any unused fuel is not refundable. Fuel cost per liter is higher at the rental desk. Fuel is not included in the rates and is payable at the rental desk. Wrong refueling charges shall be applicable according to the car category.RENTER QUALIFICATIONS
The renter must hold a valid European or International Driving License, issued not less than one year before the date of rental. The rental car will not be provided to renters without a valid European or International Driving License. When collecting the vehicle from our Rental Desk the principal driver and any additional drivers shall need to provide a full driving license in their name.
Rates are calculated based on collection/return to the same rental location. Rental days are calculated on a 24-hour basis from the car pick-up time. Rental cars must be returned no later than 60 minutes from the specified drop-off time. If the return of the rental car is delayed for over 60 minutes from drop off time, the renter will be charged an additional day’s rate at the price of the Walk-in Rate. Any additional charge for extra equipment shall be paid locally. In case the renter is not satisfied with the car, the station needs to be informed immediately of its replacement within 30 minutes of the time of the rental/check out of the vehicle. If a customer
would like to change the vehicle after the 30-minute grace time, there is a charge of €50.00.
Partially used vouchers are not refundable unless the renter has received our previous
confirmation. Services from the car rental company shall not be provided for any unconfirmed
reservation/s. Young Driver fee is 25 euro per day.
When collecting a car from our car rental supplier the principal driver and any addition drivers must hold the correct category for the vehicle they wish to rent. If your driver’s license is not in the Roman alphabet (i.e., if it is in Arabic, Greek, Cyrillic or Chinese) you are required to bring an International Driving Permit and your domestic license. For driving licenses from countries not part of the international driving license treaty, an official translation of the license must be presented with the original license. All drivers shall need to provide a full driving license in their name.
UK Driving License is valid in Malta till 31.12.2021.OTHER POLICIES
The mentioned car types are for indicative purposes only. A Car model with the same standards will be provided.
Partially used vouchers are not refundable unless the renter has received our previous confirmation. Services from the Car rental company shall not be provided for any unconfirmed reservation/s.
WE DO NOT OFFER ONE WAY RENTAL.