PICKUP INSTRUCTIONSOur shuttle buses run every 15 minutes. Shuttles will display Executive Car Rental insignia. Please contact your pick up location office for more information.
ADDITIONAL DRIVER POLICYAdditional driver fee is $15.00 per day.
RENTAL RESTRICTIONSRenters ages 21-24 are welcome and will pay a $25.00 per day under age fee.
All rental vehicles require insurance. If you have your own full coverage insurance on your personal vehicle, please be prepared with your proof of insurance and deductible information. You must have comprehensive and collision coverage along with liability and it must transfer to a rental vehicle. It is your responsibility to ensure your policy is active and transfers to a rental vehicle. Non-US policies do not transfer. Canada and Puerto Rico policies do not transfer and will be subject to verification at time of pick up.
Smoking is not permissible in any rental vehicles. Any vehicles deemed smoked in in any capacity are subject to a fine of up to $350 USD. Vehicles are expected to be returned in the same condition as received – interior and exterior cleaned. Vehicles that are deemed unclean are subject to a fine of up to $350 USD.
Cars should remain within the state. Cars may not be driven out of state and must be returned with the same amount of fuel as when rented. Vehicle must be returned to the location it was picked up from. One way drop fee to another location is a minimum of $150.00 USD or greater based on variables such as origin or drop off location. Fee may be at company discretion depending on vehicle and length of rental.
FINANCIAL POLICIESNo prepaid cards are accepted. Debit cards are subject to company discretion and may not be accepted. Please contact us ahead of arrival to ensure your debit card qualifies. All major credit cards are accepted. No gift cards or cash payments accepted. Security deposit for all travel customers (local renters please see policy below) will be a minimum of $250.00. This security deposit will be returned if no additional fees are due such as tickets, tolls, or fuel. The security deposit is a charge and not an authorization. Refunds may take up to 14 days if in a state where toll violations may apply due to toll transaction notifications or uploads. Credit cards used for payment of rental vehicles must be in the name of the individual renting the vehicle.
LOCAL RENTERS: Deposit for renters that have a driver's license from the state in which they want to rent will be subject to a $2000.00 deposit on a major credit card at time of pick up.
RENTER QUALIFICATIONSAll renters must present a valid driver’s license at the time of rental. Patrons from outside of the U.S. must present a valid international driver’s license, accompanied with a valid passport. In addition, international patrons must validate the date of entry stamp and are limited to a rental period of up to 28 days. All driver’s licenses are subject to inquiry. Restricted, temporary or any other types of driver’s licenses are subject to approval at company discretion. A valid payment card is required. No charges will be processed until you pick up the vehicle. See local policy for details. Renters ages 21-24 are welcome and will pay a $25.00 per day underage fee. Vehicles need to be returned with the same amount of fuel as they left with in order to avoid a refueling surcharge of up to $9.99 per gallon. A refueling service fee may be assessed of $35.00. Please be prepared to present your personal proof of insurance coverage to expedite your pick up processing time at the counter. Credit insurance will not be accepted as a source of primary coverage to insure the rental vehicle. Credit card insurance acts as a secondary source of coverage only to your primary personal insurance carrier coverages.
Reservation Cancellation: No charge for canceling the reservation. No charges for reservation changes before the pick up date. Advisory: Charges associated with the base rate those which are applicable at the time of booking could be subject to change. Only those charges listed as mandatory are included in the total rate for the displayed rate.
OTHER POLICIESALL CUSTOMERS MUST PROVIDE AN INBOUND AND OUTBOUND FLIGHT ITINERARY TO RENT FROM AN AIRPORT OFFICE. LOCAL RESIDENTS DEFINED AS PRESENTING A DRIVERS LICENSE
WHICH IS THE SAME AS THE STATE IN WHICH THE RENTAL VEHICLE IS BEING PICKED UP MUST PROVIDE AN INBOUND AND OUTBOUND FLIGHT ITINERARY IN ORDER TO RENT A VEHICLE. IN ADDITION, SAME STATE DRIVERS LICENSE HOLDERS AS THE STATE THE VEHICLE IS BEING PICKED UP IN MUST ALSO HAVE ACTIVE FULL COVERAGE INSURANCE ON THEIR PERSONAL VEHICLE AS WELL AS THE FOLLOWING CRITERIA MUST BE MET: INSURANCE POLICY MUST BE ACTIVE FOR A MINIMUM OF 30 DAYS. INSURANCE POLICY MUST BE AMONG A MAJOR CARRIER WHICH TRANSFERS TO A RENTAL VEHICLE. THIS MAY BE SUBJECT TO VERIFICATION AT TIME OF RENTAL. MAJOR CREDIT REQUIRED FOR ALL RENTAL VEHICLES. A SECURITY DEPOSIT FOR SAME STATE DRIVERS LICENSE HOLDERS AS STATE OF VEHICLE PICK UP WILL BE A MINIMUM OF 2000.00 USD ON A MAJOR CREDIT CARD. A MILEAGE RESTRICTION OF 50 MILES PER DAY. ALL SAME STATE DRIVERS LICENSE HOLDERS AS STATE OF VEHICLE PICK UP MUST REMAIN WITHIN THE STATE. ALL CRITERIA MUST BE MET IN ORDER TO QUALIFY IF YOUR DRIVERS LICENSE ISSUED IS OF THE SAME STATE AS THE RESERVED VEHICLE OFFICE LOCATION. NO EXCEPTIONS WILL BE MADE. ALL CUSTOMERS MUST ADHERE TO OUR INSURANCE POLICY CRITERIA.