Contactless Policy:
Contactless Pickup is not available.

Shuttle Policy:

Additional Driver Policy:

Coverage Policies:
Collision damage waiver is available for $39.99 with a $0.00 deductible.
Loss damage waiver is available for $49.99 with a $0.00 deductible.
Renters are allowed to use third-party coverage at this location. Restrictions may apply.

Payment Policies:

We accept Credit Card.
Applies to the following cards:
-Discover Card
-Visa
-Master Card
Applies to the following payment methods:
-EMV Chip

We accept Debit Card.
Applies to the following cards:
-Master Card
-Visa
Applies to the following payment methods:
-Contactless Payment
-Magnetic Swipe

Deposit Policy:
A deposit of $1 is required.

Required Document Policies:
Renters are required to have Driver's License at time of pickup. If the reservation is prepaid, this item must match the one used to book this reservation.
Renters are required to have Valid Identification at time of pickup. If the reservation is prepaid, this item must match the one used to book this reservation.
Renters are required to have Credit/Debit Card at time of pickup. If the reservation is prepaid, this item must match the one used to book this reservation.

One Way Rental Policy:
One way rentals are not supported by this location.

Additional Information:
NB! Upon arrival at the airport, the renter must call our office at +359897989055.

A company shuttle will be dispatched to collect the renter from the designated pick-up area and transport them to our rental office.

⚠️ Important Notes:

Please ensure your mobile phone is switched on and able to receive calls/texts upon landing.

Pick-up times may vary depending on traffic and shuttle availability; average wait time is 10–15 minutes.

Shuttle service is available during business hours only (unless otherwise arranged in advance)."

Mandatory Coverage:

All rental vehicles include the legally required third-party liability coverage as mandated by local law.

This coverage provides protection against bodily injury and property damage to third parties but does not cover damage to the rental vehicle itself.

Optional Protection Plans:

Renters may purchase additional protection at the time of rental, including but not limited to:

Collision Damage Waiver (CDW) – Reduces or eliminates the renter’s financial responsibility for damage to the rental vehicle, subject to exclusions.

Loss Damage Waiver (LDW) – Covers both collision and theft of the rental vehicle, subject to terms and conditions.

Exclusions
Coverage will not apply in cases involving:

Driving under the influence of alcohol, drugs, or other substances.

Use of the vehicle in violation of the rental agreement (e.g., off-road driving, unauthorized drivers, commercial use).

Negligence, reckless driving, or intentional damage.

Failure to secure the vehicle (e.g., leaving keys inside, unlocked doors).

Deductibles & Limits

Coverage may include deductibles, which are the renter’s responsibility in the event of a claim.

Coverage limits are subject to the terms outlined in the rental agreement and/or insurance policy documentation.

Renter’s Responsibility Without Coverage

If no optional protection is purchased, the renter is fully responsible for the full value of damage to or loss of the rental vehicle, plus any related costs (towing, loss of use, administrative fees).

Proof of Insurance

Renters may use their own personal auto insurance or credit card coverage if it extends to rental vehicles.

Proof of coverage must be presented at the time of rental, and the rental company reserves the right to verify eligibility."